Do not use formatting which may make your email difficult to read.Use the Reply to All function with restraint and only where appropriate.Do not use UPPERCASE text as this can imply you are yelling.Use punctuation appropriately and be sure to spell and grammar check.Open your email with a suitable salutation e.g.Use proper language to convey a professional image.Always include a clear, relevant and meaningful subject to the email.Over the years there are some things which are “a given” when using email so here are some of the suggestions for good email etiquette. Often larger organisations will have policies based around the sending and receiving of email messages whilst smaller businesses will be a bit more flexible. Just like with so many other things in our lives there is such a thing as proper email etiquette. This article is aimed at those new to Microsoft Outlook or those who are new to using computers. I want to therefore show the steps for how to send an email using Microsoft Outlook. Sometimes we want to perform the simplest of tasks such as to send an email but the overwhelm of a new program can cause problems. When users first start using any program it can be a bit daunting with lots of buttons to choose from.
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